Grievance

noun
/ˈɡriːvəns/
A formal complaint by a citizen or stakeholder regarding inadequate, delayed, or unjust delivery of a public service, or any action by a public authority that causes harm or dissatisfaction.

✍️ Usage in a UPSC answer

A responsive administration is judged less by the absence of complaints than by the speed and fairness with which it redresses citizens' grievances, which is precisely why institutions such as the Central Public Grievance Redress and Monitoring System (CPGRAMS) and the Ombudsman are integral to good governance.

Synonyms

complaintgrousegripeinjusticeresentmentobjection

Antonyms

satisfactioncontentmentcommendationredress

🌱 Word Family

grieve (v), grievous (adj), grievously (adv), aggrieve (v), aggrieved (adj)

🔡 Root

Latin gravāre = to weigh down; gravis = heavy; via Old French grevance = hardship/harm

📜 Etymology

From Middle English grevaunce, from Old French grevance ("hardship, harm"), from grever ("to burden, oppress"), from Latin gravāre ("to weigh down"), from gravis ("heavy").

🧠 Memory Hook

Grievance contains "grieve" — a grievance is the heavy burden (Latin gravis, "heavy") that makes you grieve over an unfair wrong, and demands redress.

📝 Seen in UPSC Question Papers

Real UPSC previous-year questions whose text uses “Grievance” — proof this word earns its place on your list.

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